Frequently asked questions

USDT (Tether) is a stablecoin pegged 1:1 to the US dollar. BEP20 is the Binance Smart Chain (BSC) network's token standard. To pay, you need a wallet that supports BSC and holds USDT BEP20 tokens. Examples include Binance Wallet, Trust Wallet, MetaMask with BSC network, and most major crypto exchanges.

The moment your USDT payment is detected and confirmed on the BSC blockchain (typically 3-6 seconds), our system instantly delivers your product to your email. No waiting for manual review.

To automatically match your payment to your order without any third-party payment processor, our system gives each order a unique amount. The last three digits (e.g. 042) are your order identifier. Always copy the exact amount shown on the checkout page.

Sending from a network other than BSC (BEP20) may result in permanent loss of funds, as our wallet cannot receive other network tokens. If you send the wrong amount, your order may not be auto-confirmed. Please contact support with your transaction hash and order number, and we'll assist you manually.

Each order has a 30-minute payment window (configurable). After this window, the order is automatically marked expired. You can simply start a new order if you missed the window.

Yes. For your security, download links expire after 72 hours. You can request a new link by emailing [email protected] with your order number.

Only your email address (for delivery) and your IP address (for fraud prevention). We do not use cookies for tracking. We do not share your data with anyone.

Check your spam folder. Add [email protected] to your contacts to ensure future delivery. If you still can't find it, use the Track Order page with your order number or email.